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You need to
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A complete and
flexible solution

Dialog with your customers

Contact Center
Solution

Unified management of interactions for contact centers: voice, email, chat, callback, sms, mobile application, social networks...

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Listen the voice of your customers

Customer Satisfaction
Measurement Solution

Collecting feedback from your customers at crucial moments in your relationship on the appropriate channel, for real-time results

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Give your customers
the most beautiful experience

Collect precisely and continuously satisfaction indices to improve your customer journey.
30%
more satisfaction thanks to online surveys
99%
real-time reviews
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High level skilled
experts at your side

Our 110 Customer Relations experts are on hand to answer your questions.

Meet our experts
consulting customer care
Customer Care
Your single point of contact for a premium service.
consulting mesure satisfaction
Feedback Consulting
Better understand your customers and/or collaborators.
consulting centre de contact
Contact Center Consulting
Deployment, configuration, monitoring, everything for your Contact Center.
programmes eloquant
Other programs
CX Program, trainings, change management...
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Resource
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Expert articles, webinars, ebooks ... Find out how to improve your customer experience (contents in French only).

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The Eloquant solution and infrastructure are ISO27001 certified and GDPR compliant.
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