RGPD Policy

This section forms an integral part of the general terms and conditions of use of the website (hereinafter the “General Terms and Conditions of Use”) https://www.eloquant.com (hereinafter the “Site”) and is intended to inform the user of the Site (hereinafter the “User”) of the manner in which ELOQUANT (hereinafter the “Publisher”) collects, uses and stores the User’s personal data; it does not apply to personal data collected by other means.

1. Legal basis for processing

The processing of personal data is implemented in accordance with the General Regulation for the Protection of Personal Data (RGPD) of April 27, 2016, which came into force on May 25, 2018, and the amended Act of January 6, 1978 relating to data processing, files and freedoms.

The Publisher has a legitimate interest in collecting personal data in order to carry out canvassing and commercial follow-up operations with Users who have given their consent via a contact form.

2. Commitments of the Publisher

The Publisher undertakes to comply with the General Regulation for the Protection of Personal Data (RGPD) of April 27, 2016, which came into force on May 25, 2018, and the amended Act of January 6, 1978 relating to data processing, files and freedoms.

No personal data will be collected without the User’s knowledge, will be used for purposes other than those indicated below, or will be transferred to third parties without the User’s consent.

2.1 Collection of personal data

The User may consult certain pages of the Site without having to provide personal data (other than the IP address).

However, in certain cases (personalized services, forms, e-mail dispatch, newsletters, theme alerts, etc.) or for the use of certain Site services or functionalities, the User may be asked to provide personal data, such as surname, first name(s), e-mail address (personal or professional), username and password. If the User does not agree to provide such information, the Publisher asks him/her to refrain from using any of the Site’s services requiring such agreement.

No personal data is collected without the User’s consent. This information is requested only insofar as it is necessary.

Whenever personal data is collected, the Publisher endeavors to include a link to this document.

2.2 Use of personal data

The Publisher uses the User’s personal data in order to :

– Carry out solicitation operations;

– Compile sales statistics.

2.3 Sharing/Disclosure of personal data

The Publisher may disclose the User’s personal data in cases provided for by law in order to combat fraud or if the Publisher reasonably considers it necessary to protect its customers or the public.

Except as described above, the Publisher will not disclose the User’s personal data to third parties without the User’s consent.

2.4 Storage, confidentiality and access to personal data

The User’s personal data is stored in a database on the Publisher’s servers. The User’s personal data may thus be stored and used for a period not exceeding that necessary for the purposes for which it was collected.

The Publisher undertakes to take all necessary precautions to preserve the confidentiality and integrity of such data, to ensure that it is not distorted, damaged or destroyed, and to prevent any disclosure to unauthorized third parties.

The User has a right of access to this personal data, provided that he can prove his identity, that he indicates the personal data he wishes to access and/or modify, provided that this request is reasonable and justified.

2.5 Security of personal data

The Publisher considers the User’s personal data to be confidential and shall take all reasonable technical measures to prevent any loss, misappropriation or communication of such data to unauthorized third parties during a collection or storage operation.

2.6 Transfer of personal data

The personal data provided by the User is intended for the Publisher. Subject to the User’s express consent, such data may be passed on to the Publisher’s commercial partners, who may send the User information and offers on their products or services.

In very exceptional circumstances, the Publisher may be legally required to communicate the User’s personal data, in particular when such communication is necessary for the identification, apprehension or prosecution of any individual likely to infringe, whether intentionally or not, the rights of third parties and/or the regulations in force.

2.7 Transfer of personal data abroad

The Publisher undertakes not to transfer any personal data without the User’s prior consent, in compliance with the legislation in force applicable to such transfers.

3. User rights

In accordance with the provisions of the General Regulation for the Protection of Personal Data (RGPD) of April 27, 2016, which came into force on May 25, 2018, and the amended Act of January 6, 1978 on Data Processing, Data Files and Individual Liberties, the User has permanent rights to information, opposition, access, rectification or deletion of personal data concerning him or her. The User may demand that any personal data concerning him/her that is used, processed or distributed by the Publisher be rectified, completed, clarified, updated, blocked or deleted if it is inaccurate, incomplete, equivocal or out of date.

Users may request that their e-mail address be removed from the mailing list by clicking on the link at the bottom of any e-mail sent to them.

To exercise the foregoing rights, the User may also complete an online form which will be forwarded directly to the Data Protection Officer (DPO) accessible here.

The Publisher undertakes to study and respond, insofar as possible, to the User’s request as soon as possible, and this within a maximum period of one month, which may be extended for a period of two months in the event of complexity or a large number of requests, in accordance with Article 12.3 of the RGPD.

4. Modification of the Privacy Policy

The Publisher may be required to modify the present Personal Data Protection Policy due to a change in internal policy and/or a change in applicable regulations. It is the User’s responsibility to regularly read the present Personal Data Protection Policy in order to be kept informed of any changes.

5. Find out more

For further information on personal data, the User may consult the CNIL website: www.cnil.fr.

For any questions concerning the protection of personal data, the User may at any time send an e-mail to the person responsible for processing said data at the following e-mail address: contact3@eloquant.com

April 28, 2020 version