Secure, automated telephone payment with Voxypay

Voxpay is a remote payment solution that enables companies to turn every customer interaction into a sales opportunity, by simplifying transactions while reinforcing security and customer confidence.

Whether for remote sales, subscriptions or customer service operations, Voxpay facilitates direct payment during a call, without compromising sensitive data. One of Voxpay’s major strengths is its ability to integrate the payment process directly into the telephone conversation. During the exchange with the customer, the latter can enter his or her banking information securely on the telephone keypad, without having to interrupt the call. This non-intrusive approach guarantees a smooth customer experience and increases conversion rates.

Key benefits include

• There’s no break in the customer journey, as payment is made directly during the call, without redirecting the customer to another platform.
• Reduced payment times: each transaction is validated immediately, and the agent can follow up on payments (or errors) directly.
• Bank details are never visible to agents, offering the highest level of security.

With PCI DSS certification, Voxpay guarantees completely secure transactions.

Sensitive data is encrypted, ensuring the confidentiality of customer information. What’s more, the 3D-Secure feature adds an extra layer of security, requiring password validation before finalizing the transaction. This protection reassures customers, who are often reluctant to share their bank details over the phone, and significantly reduces the risk of fraud.