Cas d'usage

The Eloquant Cloud Platform, an extended Contact Center (#CCaaS) and Voice of the Customer (#VoC) solution for all your customer relations needs!

Analyze and manage the customer experience

Adding value to customer reviews

Encouraging employee commitment

Automate interaction processing

Increase team productivity

Listening to the voice of the customer

Improving customer satisfaction

Reduce customer response times

Optimizing customer paths

Eloquant, your Customer Experience cloud platform

A unified, centralized platform to manage, orchestrate, measure and analyze conversations with your customers. Listen to the voice of your customers and act in real time on the drivers of satisfaction or dissatisfaction to improve the Customer Experience.

Omnichannel Contact Center

Voice of the Customer / Satisfaction surveys

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Are you intrigued? Need to know more before taking the plunge?