Our customers

Explore the full potential of Eloquant through our case studies, in all sectors of activity. We have selected for you the most significant uses in each sector; companies that have implemented winning customer experience strategies with Eloquant.

Insurance and mutuals

Customer Service

Mutuelle Nationale Territoriale (Groupe VyV)

La MNT utilise la solution de centre de contacts Eloquant, ainsi que le dispositif voix...

Telecommunications

Customer Service

Bouygues Telecom Entreprises

Bouygues Telecom Entreprises s’est appuyé sur Eloquant pour le déploiement d’un dispositif d’écoute clients omnicanal.

...

Customer Service, Sales department

13-13

When the telephone directory becomes voice-activated... and even multi-channel...

Transport and Logistics

Customer Service, Sales department

Geodis

When a global supply chain leader overhauls its multisite customer service!...

IT, Software publishing, Telecommunications

Altitude Infra

How a leading fiber optic access provider optimizes its Contact Center for better quality of...

ARaymond

When a global industrial company measures... customer AND employee satisfaction...

Industry, Construction and Public Works

Customer Service, Sales department

BDR Thermea

How BDR Thermea optimizes call management for optimum service quality!...

Business Services, IT, Software publishing

Customer Service, Sales department

Ivalua

When a Franco-American unicorn, a leading international Purchasing software publisher... optimizes its technical support management...

Energy, Water, Environment, Industry, Construction and Public Works

Primagaz

How Primagaz optimizes call handling and customer service quality...

Retail, E-Commerce, Large-scale distribution

Customer Service, Marketing department, Sales department

King Jouet

How King Jouet, leader in the specialized distribution of Games and Toys, optimizes the quality...

Are you intrigued? Need to know more before taking the plunge?