Our customers

Explore the full potential of Eloquant through our case studies, in all sectors of activity. We have selected for you the most significant uses in each sector; companies that have implemented winning customer experience strategies with Eloquant.

Transport and Logistics

Cityway

When a transport outsourcer pools resources to optimize customer service and cut costs...

Retail, E-Commerce, Large-scale distribution, Tourism and leisure

Customer Service, Sales department

Rossignol

How the leader in winter sports equipment maintains optimum customer service quality during its peak...

Insurance and mutuals

Customer Service, Sales department

Solimut Mutuelle de France

When a mutual insurance company optimizes its customer service thanks to a multi-channel solution....

Business and public services

City of Montpellier

How does the city of Montpellier dematerialize bank payments with a self-service IVR?...

Semitag

How the Internet becomes voice to support TAG users' mobility...

Banking and Finance

Marketing department

Crédit Agricole Sud Rhône Alpes

How Crédit Agricole Sud Rhône Alpes is developing Customer Relations 2.0....

Industry, Construction and Public Works

Serv’Elite

How does intelligent call routing improve Serv'Elite call center performance?...

Banking and Finance

Orange Bank

When customer care and service quality form the DNA of France's first 100% mobile bank....

Aix en Provence Festival

When a high-voltage ticketing operation modernizes to better manage its seasonality....

Business and public services, Education Training

Marketing department

French Ministry of Education

When the French Ministry of Education questions all French teachers...

Are you intrigued? Need to know more before taking the plunge?