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Our CSR approach

Aware of the social and environmental challenges of the digital sector, Eloquant is deploying an ambitious CSR policy that relies on the daily commitment of the management committee and all our teams. Through its roadmap, Eloquant is committed to a more responsible, sustainable and inclusive digital world.

Eloquant is a signatory of the INR’s Responsible Digital Charter.

"At Eloquant, CSR is one of the major thrusts of our strategic plan. Beyond words, this commitment translates into concrete actions with a positive impact for all our stakeholders. Our CSR team is mobilized to carry out these actions for the benefit of the planet, our customers and our employees."
Léa Bosson, Quality and CSR Manager

Our commitments
FOR A MORE SUSTAINABLE DIGITAL FUTURE

  • 100% data hosting in France.
  • 100% green energy contract for data centers.
  • Datacenter powered by 100% renewable energy.
  • Sustainable management of hardware and data.
  • Raising awareness of Green IT.
  • Greenhouse gas balance.
  • Mobility approach.

Our commitments
FOR A MORE RESPONSIBLE DIGITAL WORLD

  • Support and development teams in France.
  • ECOVADIS evaluation (silver medal).
  • Responsible purchasing policy.
  • Duty of care via PROVIGIS.
  • Personal data protection guaranteed by our ISO27701 certification.

Our commitments
FOR A MORE INCLUSIVE DIGITAL WORLD

  • RGAA audit of Eloquant solutions.
  • Provision of a best practice guide for writing accessible surveys.
  • Improved accessibility of pop-in surveys.
  • Partnership with Acceo, accessibility solutions for deaf, hard-of-hearing and non-French speakers (see Acceo partnership page). Training in accessible development.
  • UX/UI Design approach.
  • Working group for professional equality.

Who we are ?

Eloquant is the publisher of an AI-powered Customer Experience, Contact Center (CCaaS) and Voice of Customer (VoC) cloud platform.

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Quality & Security

The security of your information is our absolute priority, and is the subject of an unfailing commitment, validated by certifications.

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