Inflation and falling purchasing power, the health crisis, environmental awareness linked to travel, but also changes in behaviour in terms of research and booking methods, with planning increasingly done in ‘last minute’ mode, and the ethical aspect of holidays and leisure activities.Les acteurs du secteur tourisme loisirs doivent être toujours plus agiles et flexibles pour répondre à ces nouvelles exigences, et savoir procurer l’effet Waouh pour se distinguer de la concurrence !
You want to better manage call peaks linked to the seasonality of your multisite and/or multilingual business, deliver impeccable service quality, stay connected to your customers across all channels 24/7, measure their satisfaction levels and be able to display optimal reviews and recommendation rates…Discover the Eloquant Customer Experience Cloud Platform, an extended Contact Centre and Voice of the Customer solution based on AI
Allibert Montagne et Déserts, Air France, SNCF, Wonderbox, AFIAL (Festival d’Aix), Rossignol, Abrisud, Irrijardin, …. already trust us to help them improve their customer relations, what about you?
Are you intrigued? Need to know more before taking the plunge?
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