White papers

White papers, studies and ebooks: Eloquant resources to improve your customer relations

Draw me 20 years of Customer Relations!

The “20 years of Customer Relations” study

The Feedback Management Guide

Bank / Insurance / Mutual survey: 10 years of Customer Relations!

Energy / Water survey: 10 years of Customer Relations!

The new challenges facing Customer Relations Centres!

Artificial Intelligence and Customer Relations, now!

Take control of your customer relations

Eloquant, RGPD and you

Checklist “100 questions to ask yourself before installing a chatbot”

Eloquant, your Customer Experience cloud platform

A unified, centralized platform to manage, orchestrate, measure and analyze conversations with your customers. Listen to the voice of your customers and act in real time on the drivers of satisfaction or dissatisfaction to improve the Customer Experience.

Omnichannel Contact Center

Voice of the Customer / Satisfaction surveys

Contact us

Are you intrigued? Need to know more before taking the plunge?