Eloquant is the publisher of an AI-based Customer Experience cloud platform, extended Contact Center Solution (CCaaS) and Voice of Customer (Voc)
Since 2001, Eloquant has been helping European companies to manage, orchestrate, measure and analyze human and automated (AI) conversations between a brand’s employees and its customers, thanks to its Customer Experience Cloud platform.
Through its platform, Eloquant delivers reliable, open and scalable technological solutions, with redundant servers at several sites in France.
As a committed partner, Eloquant guarantees end-to-end support as a publisher, operator and integrator of its solutions, with dedicated experts to accompany you throughout the partnership.
Eloquant is proud to count 35% of CAC40 companies, major players in the private and public sectors and numerous SMEs among its customers.
Eloquant is one of the only publishers on the market to be ISO 27001 and ISO 27701 certified, guaranteeing complete protection for your most sensitive data: your customers’ data!
and omnichannel surveys
in all business sectors
In Europe
On 2 sites
Our collective aim is to understand our customers and their business challenges, and to deliver reliable, high-quality solutions on time.
We contribute individually and collectively, with pride, to a goal that makes sense, that effectively mobilizes energies and is accompanied by regular feedback.
We define, manage and implement the actions needed to achieve results, in a coherent, demanding and transparent collective approach.
When you choose Eloquant, you are guaranteed to benefit from committed and enthusiastic teams, actively mobilized at your side to provide expertise, advice and follow-up…
25 project managers, project managers and CX consultants deploy Eloquant solutions at our customers’ sites, following several phases: consulting, scoping, parameterization, production start-up, training… Our dedicated TAMs (Technical Account Managers) ensure personalized follow-up and support.
30 Product Engineers/Developers (or R&D) develop, in agile mode, our software solutions in line with our customers’ expectations.
Joining Eloquant means joining a passionate team dedicated to creating memorable customer experiences, thanks to our innovative cloud platform. We value initiative, creativity and team spirit, and offer a dynamic working environment where every idea counts.
As a company committed to promoting an inclusive working environment where diversity is valued, Eloquant has achieved a score of 91/100 on the 2023 M/F Professional Equality Index.
At Eloquant, you’ll have the opportunity to contribute to ambitious projects and develop your skills. Join us to transform customer relations and be part of a stimulating human and technological adventure!
Find out more about our data security and corporate social responsibility certifications.
Our ambitious CSR policy is based on the day-to-day commitment of our management committee and all our teams.
At Eloquant, the security of your information is our top priority and the subject of our unwavering commitment. Discover our proven and certified quality approach.
Are you intrigued? Need to know more before taking the plunge?
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Copyright 2024 | Eloquant | Realized by La Quincaillerie
